Hemingway Bulgaria EOOD is a personal data administrator under the CPDP and processes the provided data and personal information in accordance with the Personal Data Protection Act and the General Data Protection Regulation (EU) 2016/679.
This Personal Data Protection Policy is applied by Hemingway Bulgaria EOOD and the official website.
We, as a professional with many years of experience in the field of tourism and as a personal data administrator, respect the privacy of users.
DEFINITIONS
For the purposes of this policy and in accordance with Regulation (EU) 2016/679:
– personal data is any information relating to a natural person who is identified or can be identified directly or indirectly by an identification number or by one or more specific characteristics. The data may relate to facts (for example – name, e-mail address, location or date of birth) or to an opinion regarding the actions or behavior of the Data Subject.
A controller is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for his or her determination may be laid down in Union or Member State law;
Processing of personal data is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, provision, updating or combination, blocking, erasure or destruction.
Processing of personal data
In order to provide and improve the services we provide and for the purposes of administering the resources to them, we store, use and process personal data in compliance with applicable legal requirements.
TYPES OF PERSONAL DATA PROCESSED
The types of personal data that the administrator collects and processes are different, according to the purposes for which they are collected and the grounds for their processing:
The types of data collected according to their purposes are as follows:
1. To make a reservation and confirm a reservation, Hemingway Bulgaria EOOD collects and processes the following types of data:
a/ When booking, via the website:
– Name and surname of the contact person;
– e-mail address and telephone number of the contact person;
b/ When booking by phone:
– telephone number for feedback and e-mail address for confirming the reservation
– Name and surname of the contact person;
These data are stored until the reservation is made. After that, the data is destroyed and their subsequent processing is impossible.
2. For the purposes of accommodating guests, the administrator processes and stores the following data:
– Personal Identification Number / Social Security Number;
– Name of the person (for Bulgarian citizens – in Cyrillic, for foreigners – in Latin, according to the national document);
– Date of birth;
– Gender;
– Citizenship;
– ID card number/valid national identity document;
– Country that issued the national document.
The data collected for the purposes of registration at the hotel are collected on the basis of Art. 116, para. 2 of the Tourism Act and are necessary for keeping a register of accommodated tourists. The data are stored for a period of 5 /five/ calendar years.
PRINCIPLES OF PROCESSING
When processing personal data, we comply with the following principles:
– lawfulness – when collecting, processing and storing your data, we comply with the provisions of the applicable Bulgarian and European legislation;
– good faith and transparency – the data we collect are processed in accordance with this privacy policy, which is available to each user;
– storage limitation – we process and store the data received for a period of time, in accordance with the purposes for which they are needed and in accordance with your consent.
– user consent to data processing – in order to use your data for marketing purposes, in order to improve the services we provide to you, we must obtain your explicit consent for this.
Please note that when you send an inquiry to Hemingway Bulgaria EOOD (for price conditions, for a reservation, for clarification regarding an already made reservation, for holding an event and/or other questions related to the services provided by the hotel) you give your consent to Hemingway Bulgaria EOOD to store and process the personal data provided by you for the purposes of the inquiry.
In this case, your data will be deleted in accordance with the applicable regulations and this privacy policy.
5 000 / 5 000
The rules of Hemingway Bulgaria EOOD for the protection of personal data may be changed unilaterally with a view to their improvement, offering new services, changes in the method of service and communication with our clients, as well as in connection with legislative changes.
When making changes to the current rules for the protection of personal data, Hemingway Bulgaria EOOD brings to your attention the changes made by publishing them on our website, providing you with a reasonable period to familiarize yourself with them, after the expiration of which they begin to apply to the processing of your personal data, without further notice. If within this period you state that you reject the changes, it will be considered that you have withdrawn your consent to the processing of your personal data and Hemingway Bulgaria EOOD will cease processing them in the future. This may also be related to the termination of your registrations for our games, services, electronic newsletters, etc., for the purposes for which you initially provided us with your personal data.
CONTACT THE HOTEL TEAM
If you have any questions regarding our privacy policies and procedures, please contact us at: office@artguesthouse.com